Privacy Policy

1. Who We Are

123 Mo is a licensed online gaming platform catering to players across the Philippines. Our website is https://123mo.net. When you use our services — whether you're playing jackpot slots, enjoying a live casino session, trying your luck at Pusoy, or placing boxing bets — you are trusting us with certain personal data. We take that trust seriously.

The term "123 Mo," "we," "us," or "our" in this Privacy Policy refers to 123 Mo and its authorised operators. "You" or "your" refers to any individual who accesses or uses our platform.

2. Information We Collect

To give you a smooth and secure gaming experience, 123 Mo collects the following types of data:

• Registration Data: Full name, date of birth, gender, email address, mobile number, and residential address. We need this to verify your identity, as required under Philippine gaming regulations.
• Government-Issued ID Details: Passport, driver's licence, SSS/GSIS ID, or similar documents for KYC (Know Your Customer) verification.
• Financial Information: GCash account details, Maya wallet number, BDO/BPI/UnionBank account references, or Visa/Mastercard card details — stored securely for deposits and withdrawals. We do not store complete card numbers on our servers.
• Device and Technical Data: IP address, browser type, operating system, device ID, and cookies. This helps us detect fraud, prevent account sharing, and improve platform performance.
• Transaction History: Deposit and withdrawal records, bet history, and bonus usage — maintained for regulatory audit purposes.
• Communications: Any messages you send to our support team via email, live chat, or our contact forms.
• Gameplay Data: Game sessions, wager amounts, win/loss records, and session duration, used for responsible gaming monitoring and platform improvements.

3. Why We Collect Your Data

Every piece of data we collect has a specific, legitimate purpose. Here's a breakdown:

• Account Management: To create, manage, and secure your 123 Mo player account.
• Identity Verification: As mandated by Philippine gaming authorities, we are required to verify that all players are of legal age (21 years old and above) and are who they say they are.
• Processing Transactions: To handle deposits and withdrawals through GCash, Maya, bank transfers, and other local payment channels efficiently.
• Fraud Prevention and Security: To detect suspicious account activity, prevent unauthorised access, and protect the integrity of our platform.
• Responsible Gaming: To monitor play patterns and step in with player protection measures when necessary — for your benefit, hindi para bumatak.
• Customer Support: To resolve your queries, complaints, and technical issues as quickly and accurately as possible.
• Marketing (With Consent): To send you relevant promotions, free bet offers, and platform updates — but only if you have opted in. You can withdraw consent anytime.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws, including the Data Privacy Act of 2012, Anti-Money Laundering regulations, and PAGCOR requirements.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), 123 Mo processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is needed to fulfil our agreement with you when you create an account and use our services.
• Legal Obligation: Certain processing (e.g., AML checks, age verification) is required by Philippine law.
• Legitimate Interest: Fraud prevention, security monitoring, and platform analytics fall under our legitimate business interests, balanced against your privacy rights.
• Your Consent: For marketing communications and optional data uses, we ask for your explicit consent beforehand.

5. How We Share Your Data

Let's be clear about this: 123 Mo does not sell your personal data to any third party. We may share limited data with:

• Payment Processors: GCash, Maya, Visa/Mastercard acquiring banks, and other payment infrastructure providers — only what's needed to complete a transaction.
• Identity Verification Providers: Third-party KYC services that help confirm your identity documents are valid.
• Technology Service Providers: Cloud hosting, cybersecurity, and analytics vendors who operate under strict data processing agreements with us.
• Gaming Regulators and Law Enforcement: When required by a lawful order, subpoena, or direct regulatory mandate from PAGCOR or Philippine government agencies.
• Fraud Prevention Networks: Shared blacklists or risk-scoring systems used industrywide to flag fraudulent or problem-gambling accounts, as permitted by law.

All third-party partners are contractually bound to handle your data with the same level of care as 123 Mo. We conduct regular audits to ensure compliance.

6. Cookies and Tracking

Like most websites, 123 Mo uses cookies and similar tracking technologies to make your experience better. Here's what we use:

• Essential Cookies: Required for the site to function — keeping you logged in, remembering your game preferences, and securing your session.
• Analytics Cookies: Help us understand how players navigate the site so we can improve layout, load times, and game discovery.
• Marketing Cookies: Used only with your consent to show relevant promotions based on your activity on 123 Mo. These are never shared with outside advertisers.

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling essential cookies may affect how the platform works.

7. Data Retention

We keep your personal data only for as long as necessary:

• Active Accounts: Data is retained for the duration of your account plus a minimum of five (5) years after account closure, as required for AML and regulatory audit purposes.
• KYC Documents: Retained for at least five (5) years following the end of the business relationship.
• Marketing Data: Deleted or anonymised within 30 days of your opt-out request.
• Support Conversations: Kept for two (2) years from the date of resolution.

After the applicable retention period, data is securely deleted or anonymised so it can no longer be linked back to you.

8. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights as a data subject:

• Right to Be Informed: Know what personal data we collect and how it's used — which is exactly what this policy is for.
• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Ask us to correct inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data, subject to legal and regulatory retention requirements.
• Right to Object: Opt out of processing based on legitimate interests or direct marketing at any time.
• Right to Data Portability: Request your data in a structured, machine-readable format.
• Right to File a Complaint: Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.

To exercise any of these rights, send us an email at support@123mo.net. We will respond within 15 working days.

9. Data Security

Securing your data is not just a compliance checkbox for 123 Mo — it's something we genuinely invest in. Our security measures include:

• 256-bit SSL/TLS encryption on all data transmissions
• Two-factor authentication (2FA) for player accounts
• Regular vulnerability assessments and penetration testing
• Role-based access controls — only authorised staff can access player data
• Automated intrusion detection systems running around the clock
• Incident response protocols with mandatory breach notification procedures

No system is 100% impenetrable, but we apply every reasonable safeguard to keep your information protected. In the unlikely event of a data breach that affects your rights, we will notify you and the NPC within the timeframe required by law.

10. Minors

123 Mo strictly prohibits access by individuals under 21 years of age. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has registered on our platform, please contact us immediately at support@123mo.net so we can investigate and take action.

11. Third-Party Links

Our platform may occasionally reference external resources. However, once you leave the 123 Mo website, we have no control over how those external sites handle your data. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

123 Mo may update this Privacy Policy from time to time to reflect regulatory changes, new features, or improvements in our data practices. When significant changes are made, we will notify you via email or through a prominent notice on the website. The "Last Updated" date at the top of this page will always reflect the most recent version.

Continuing to use 123 Mo after an update means you accept the revised policy. If you disagree with the changes, please stop using the platform and contact us to close your account.

13. Contact Our Data Protection Officer

For any privacy-related concerns, data access requests, or complaints, reach out to our Data Protection Officer (DPO):

• Email: support@123mo.net
• Website: https://123mo.net

You also have the right to escalate unresolved concerns to the National Privacy Commission of the Philippines through their official website.